Frequently Asked Questions
Everything you need to know about your new favorite comfort wear.
What materials are used in Den Loungewear products?
We prioritize ultimate comfort by using high-quality sustainable fabrics such as organic cotton, premium modal, and bamboo blends that are breathable and soft on the skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range between 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Exchanges for different sizes are free of charge, subject to stock availability.
How should I care for my loungewear to ensure it lasts?
To maintain the softness and fit of your pieces, we recommend machine washing on a cold, gentle cycle and laying flat to dry or using a low-heat tumble setting.
How do I determine my correct size?
Each product page includes a detailed size guide with measurements. Our loungewear is designed for a relaxed fit; if you prefer a more tailored look, we suggest sizing down.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.